1.1 Data Controller
The data controller responsible for your personal information is EaseFy.TV. We are committed to protecting your privacy and ensuring that your data is handled securely and in accordance with international data protection standards (GDPR-compliant).
1.2 Data We Collect
We collect only the minimum amount of data necessary to provide our services:
- Contact Information: Collected only when you contact us via our support form.
- Payment Information: Processed securely by our third-party payment providers. We do not store your full payment details on our servers.
- Technical Data: Anonymized crash logs and device/OS information to help us improve the software.
- License Data: Information required to validate your license and manage your subscription.
1.3 Legal Basis for Processing
We process your data based on the following legal grounds:
- Performance of a contract (to provide the software and support).
- Compliance with legal obligations.
- Our legitimate interests in improving and securing our service.
1.4 Data Sharing
We do not sell your data. Information is shared only with necessary third-party processors who assist us in providing the service (e.g., payment processing and cloud hosting). All partners are vetted for compliance with privacy standards.
1.5 Data Retention
We retain your personal information only as long as it is necessary for the purposes for which it was collected, or to comply with legal, accounting, or reporting requirements.
1.6 Your Rights
Under international data protection laws, you have the following rights regarding your personal data:
- Access: The right to request a copy of the data we hold about you.
- Rectification: The right to correct inaccurate or incomplete data.
- Erasure (Right to be Forgotten): The right to request that we delete your data under certain conditions.
- Objection: The right to object to our processing of your data for specific purposes.
To exercise any of these rights, please contact us via our Contact Support form.